Beautiful. Meaningful. We
love what we do.
Handstones is a home-based
online shop that retails made-with-love accessories in the Philippines. We're
dedicated to use only real crystals, polymer clay, wood, base and precious
metals, glass, pearls, mother of pearl, resin and all the good stuff. Jewelry. That is something that should be special.
We often attach our love for our things
to the meanings and memories we associate with them.
We make what we sell.
Therefore you may request modifications for any accessory you like. We also do
personalized pieces. We intricately make our own jewelry so you're sure you'd be wearing something different. Jewelry isn't something you just buy and wear. It talks
about your personality. Our goal is to produce unique pieces that we love and
satisfy customers with them. Truly yours.
The Mother-Daughter Team
Mom was the one who took
interest in jewelry making. She bought some beads, pearls, wires and pliers.
Like most working people, she didn't have enough time to continues it.
Initially I was not interested. Ready-made Korea and China accessories are
already overflowing.
But then I tried making one
piece, and from then I couldn’t resist making more.
We love creating things
with our hands. We love what we do.
We're glad to have you
here.
Welcome to Handstones.
Vanessa and Weena Espardinez.
AFTER
SALES SERVICE
We make sure your orders
are not defective before we ship them. We take a picture and tag respective
owners or send it to them thru online means before we ship our goods to make
sure they know what they will receive. Orders may be enclosed in a bubble wrap
and paper shreddings. Packaging may vary from time to time. That said, we don't
accept returns.
PRIVACY
POLICY
We respect our customers.
The information provided through order forms will never be sold, shared and
disclosed without the customer's permission. We, however, reserve the right to
use your name when tagging you thru social networking sites like Facebook and
Twitter. We don't entertain anonymous messages.
What
information do we collect?
We require your name,
email, address, contact number and birthday when your order. To see the order form,
click HERE.
Yes we do ask for your
birth month. We give small freebies or discounts if your order falls in your birth
month.
What
do we use your information for?
-To process transactions.
-To improve our services.
Your provided information may help us
communicate with you more efficiently. We may also send out surveys.
-To personalize your
experience.
-To send periodic
notifications thru email, SMS or social media means.
This could be pertaining to your order, new
products, promos and store updates.
Protection
of your Information
We back up our customer
database online and on our hard drives and use passwords on every file.
It's basically a manual operation.
This Privacy Policy was
last modified on January 18, 2013.
SHIPPING
POLICY
Buyer will shoulder the
shipping fee. Discounts on shipping fee
and free shipping fee are available at certain promos and with a minimum
amount of purchase. Depending on the bulk, all orders will be
shipped 1-7 business days from date of payment, depending on the bulk of order. Default courier is Xend and LBC for provincial orders. In events of bad weather &
Holidays, arrival of items might be delayed. Modes of accepted payment are BPI Family Bank deposit and GCash money transfer. We're sorry but
we currently do not ship abroad.
COMPLAINTS
HANDLING
We strive to provide good
quality service and good quality products. Should you have any complaints, let
us know (Contact Us) and we will surely get back to you. Condition of orders
upon arrival and health-related skin reaction is beyond the responsibility of
Handstones. Items are disinfected before shipping.
